Petroleum Technology in a Green Environment



Implementing Best Practices in Multishift Operations:
Maximizing Productivity through Round-The-Clock Operations


Course Title
Implementing Best Practices in Multishift Operations:
Maximizing Productivity through Round-The-Clock Operations

Course Date/ Venue
May 06-10, 2006 / Al Nakheel 1 & 2 Movenpick Hotel, Dubai, UAE

Course Reference

Course Duration
Five days

Course Description
Global competition and increasing demands from customers have pressured manufacturing plants into relying increasingly on 24-hour operations in many diverse settings. A Round-The-Clock operation delivers more than four times the return on assets than an operation running only one shift. The ability to spread fixed costs over a greater production volume can significantly cut unit costs. With today's global competitive environment forcing manufacturing costs lower and lower, continuous operation has become a necessity in many industries. Some companies use shifts to balance fluctuations in demand for products and services, adding and reducing shifts as needed. Others employ complex processing technology that requires continuous operation 24 hours a day, seven days a week. Even as firms downsize and consolidate operations, many are seriously considering round-the-clock and continuous operations as a means of strengthening their competitive edge.

While most traditional plants plod along with annual performance gains of 2-5% and struggle with global competition from low-wage competitors, world-class companies have been able to achieve 20-40% gains in Key Performance Indicators within a year. Even if you have a Round-The-Clock operation, chances are your schedules are filled with hidden costs that are draining away millions of dollars each year. In either case, there's a better way: 24-hour-a-day "Best Practice" scheduling that boosts productivity, transforms costs into profits and ensures employee safety and morale. This course will show you how to achieve it by addressing the needs of contemporary businesses and their operations. Further, this course will show you how to develop a world-class operation and achieve outstanding gains in Key Performance Indicators within a reasonable time frame.

This course provides a philosophy, adaptable to a variety of businesses which utilize shift workers, providing strong guidance on organizing work schedules. We will show you how to organize and tailor shift schedules for maximum employee benefits and company advantage.

This course will lead you, element by element, adapting to your own work environment to a Multishift program that will work for you. You will learn how to meet the needs of your business by instigating your mind on the "Downtime", "Fewer Stops and Starts", "Greater Flexibility of the Multishift", "HSE", "Employee Desires", "Implementing Best Cost Schedule", and more .

Course Objectives
Upon the successful completion of the course, participants will:

·       Know Best Practices in Multishift Operations.

·       Apply such World Class practices in your own environment.

·       Be aware of dangerous & poor safety control

·       Learn the best practice in capital utilisation and the "Excess capital purchases"

·       Know effective procedures for processes and process control

·       Know what has worked-and what hasn't -at other plants

·       Develop/integrate communication, coordination, continuity, consistency and commitment (5 C's).

·       Improve Process Reliability and Plant Capacity utilisation .

·       Be aware of Efficiency, Productivity and Effectiveness of your workforce.

·       Improve Shift schedules achieving cost benefits, job satisfaction, as well health and safety benefits

·       Know the Quality of life of shift workers - union problems

·       Achieve improvements through Kaizen JIT and other World Class philosophies and techniques.

·       Create an action plan for Continuous Improvement at work.

·       Achieve bottom-line results in the short term

·       Be able to document procedures for quality management systems

·       Know the disadvantage of the high overtime to meet demands and the associated Low Morale.

·       Learn how to increase alertness, health and safety.

·       Achieve efficient relief systems

·       Achieve maintenance/operations Integration.

·       Be enabled to be effective leaders in a multishift environment: E-24-M

·       Become "value-added" leaders in the multishift environment

·       Be enabled to leading shift-workers to better performance

·       Achieve high across-shift team work applications and match changing workload

·       Improve start-ups and shutdowns

Who Should Attend

·       Maintenance Managers and Engineers

·       Operations Managers and Engineers

·       Plant Managers, Section Head and HR Managers

·       Shift Engineers, Superintendents and Supervisors

·       Quality Managers and Engineers.

·       Production Managers and Engineers

Course Fee
US $ 2,950 per Delegate. This rate includes Participant's Pack (Folder, Text-book, Manual, Hand-outs, etc.), buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

The Textbook supplied is the "The 24 Hour Business (Maximising Productivity Through Round the Clock Operations" by Richard M Coleman , an international authority on shift work schedules.

Accommodation is not included in course fees. However, any accommodation required can be arranged by Petrolab Engineering at the time of booking, subject to availability and early booking

Course Certificate
Petrolab Engineering certificate will be issued to all attendees completing minimum of 75% of the total tuition hours of the course.

Course Instructor
Professor Douglas Robinson
( UK ) .. More

Course Coordinator
Ms. Florabel Mateo: Tel: +971 2 6277405, Fax: +971 2 6277407, Email:

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